What if I have to reschedule?
We understand that circumstances come up that are beyond your control. If it is four weeks or more before your scheduled appointment, we would be happy to reschedule to a different date that is available within 6 months, applying any payment that has already been made. If you are unable to reschedule, we can refund any payment made above the initial payment of $500. Don't hesitate to contact us with any questions or concerns that you have at any point.
How quickly could I get an appointment scheduled?
When life is in crisis, we realize that it feels like you need help yesterday. We will work to get you scheduled as quickly as we can. Part of the process includes getting all applications turned in, including the counseling and advocate applications. We review those to determine the staff counselor that is the best fit to work with you. We will then send you dates that counselor has available. The wait is typically 4-6 weeks, but this can vary. If we can get you in quicker, we will do our best.
What does the cost cover?
The payment that you make to Twelve Stones covers not just the counseling, but the food and lodging for everyone coming to our campus.